What happens if your Samsung Galaxy s6 won’t turn on?This is a terrible thing, so I always remind users to back up your phone on time, so that you don’t worry about lost your personal data when your Galaxy s6 phone can’t be turn on. However, once the phone fails and can’t be start, what should we do?
Reasons why your Samsung Galaxy S6 won’t turn on
In fact, the general error causes the phone to not work properly, such as app does’t running, unresponsive and draining battery quickly , even Samsung Galaxy S6 won’t turn on and remain stuck at a black screen of death every time. On past Galaxy flagships, just by pulling the battery out, this was the easiest way to soft reset the smartphone, but with the Galaxy S6 and Galaxy S6 Edge, this is no longer possible due to the non-removable battery. You can try to restart the phone when it has error.
How to Restart the Galaxy S6 or Galaxy S6 Edge
For most issues, restarting your phone can certainly fix the problem, to restart your Galaxy S6, you can use one of the following methods:
- Press and hold Galaxy S6 power button for a few seconds, then follow the on-screen instructions.
- Press and hold Galaxy S6 power button until the phone restarts.
- Press and hold the Power button and the Volume buttons simultaneously for more than 7 seconds, if the phone is not responsive.
We know firmware updates are important but some users had meet the problem, the Samsung Galaxy S6 that won’t turn on after the firmware update. Any interruptions in the firmware update can cause such a problem. There were cases wherein the problem was caused by a hardware glitch and there were also instances that the firmware triggered it.
Not enough power
Discharged battery is another reason your Galaxy S6 won’t turn on.
Internal damage or moisture entering your device
Rough usage and internal damage due to a recent fall or moisture entering your device can also cause Samsung GalaxyS6 won’t turn on the issue.
We had just learn what the problem, the purpose of your troubleshooting is to know what caused the problem and whether or not you can do a thing or two to fix it or you need help from a technician.
What To Do If Samsung Galaxy S6 Won’t Turn On?
I will guide you through proper and safe troubleshooting of this problem. However, there are always unforeseeable risks so follow the steps at your own risks. Please check the Samsung Galaxy S6 Won’t Turn On Troubleshooting Guide below:
Step 1: Force Start your Galaxy S6
- It is not possible to remove the S6 battery but you can still soft reset your phone by pressing the Power On/Off button and Volume down button together for 5-7 seconds to force start when Samsung Galaxy S6 won’t turn on.
- Wait for the phone to reboot and start up normally.
However, if the phone won’t respond to it, try to do it one more time and make sure you’re doing it right. If it still won’t power on, then it’s time you moved on to the next step.
Step 2: Charge your Samsung S6
If the phone didn’t respond when you pressed and held the Power key and Volume Down button, it doesn’t mean the phone is already defective. Maybe there’s not just enough charge left in the battery to power up the components so plug it in to charge.
Assuming the battery was totally depleted, it may take a few minutes before the phone will display the usual charging icon or light up the LED indicator. Allow it to charge for, at least, 15 minutes.
Aside from the obvious reason to charge the phone, this step will also tell you if the phone responds to an active charging unit. After 15 minutes and the charging signs don’t show, then it’s more of a charging issue than anything else.
Step 3: Attempt to boot it up in Safe Mode
Booting Safe Mode is a good idea to eliminate the possibility of a software crash ad narrow down your search to some downloaded Apps that may be causing all the trouble. If your phone boots in Safe Mode, know that it is capable of being turned-on, but certain Apps, which you recently installed, need to be deleted to solve the issue. Follow the steps given below to boot in Safe Mode when Galaxy S6 won’t turn on normally:
1. Long press the Volume Down and Poor On/Off button together for 15 seconds or so and wait for your phone to vibrate.
2. Once you see “Samsung” on the screen, release the power button only.
3. The phone will now boot into Safe Mode and you will see “Safe Mode” at the bottom of the screen.
Step 4: Try booting it in recovery mode
If your Galaxy S6 refused to boot up in safe mode, then it’s time you tried booting it in its barebones. Booting in recovery mode will still power up all components but Android interface won’t be loaded. If the phone can boot up successfully in this mode, then the hardware is fine and the problem might be caused by the firmware itself. You may proceed with master reset if successful.
- Turn off your Samsung Galaxy S6 Edge.
- Press and hold the Volume Up, Home and Power keys together.
- When the device powers on and displays ‘Power on logo’, release all keys and the Android icon will appear on the screen.
- Wait until the Android Recovery Screen appears after about 30 seconds.
Step 5: Wipe Cache Partition
Wiping Cache Partition does not delete your data and is different from performing a Factory Reset. Also, you need to boot into Recovery Mode to do so to clean all the clogged up system files.
- Long press the Power On/Off, Volume Up and Home Button on your S6 and wait for it to vibrate slightly.
- Now continue holding the Home and Volume button but release the Power button gently.
- You can leave the other two button also once the Recovery screen appears before you as shown below.
- Now scroll down using volume down button and select “Wipe Cache Partition” using the power button
- Wait for the process to get over and then select “Reboot system now” to restart the phone and see that it turns on normally.
Step 6: Send the phone in for repair
If all these procedures failed, then it’s time you sent the phone to a shop so that the tech can take a look at it. You may contact the retailer where you bought the phone or your service provider if it came with a contract. As far as troubleshooting is concerned, you’ve done everything to bring the phone back to life.
Need help? Contact with us
Thus, to sum up, the tips given in this article will help you when you say my Samsung Galaxy S6 won’t turn on. If you have other ways to fix your Samsung Galaxy S6 that won’t turn on after the firmware update, please feel free to contact us by filling up this form.