Is your Samsung Galaxy J7 show “Unfortunately, IMS Service Has Stopped”? It might be more than just a soft brick, some times this service will fail to work, we must find the reason then get a solution. This tutorial will help you fix this error message in your Galaxy J7 within a couple of minutes. If your device is affected too, then we have some good news for you.
What is the IMS Service?
IMS is a general-purpose, open industry standard for voice and multimedia communications over packet-based IP networks. It is a core network technology, that can serve as a low-level foundation for technologies like Voice over IP (VoIP), Push-To-Talk (PTT), Push-To-View, Video Calling, and Video Sharing.
The IMS Service or IP Multimedia Subsystem Service allows the Android software of the phone such as the J7 to work without any issues with a vendor or carrier provided communication app. This allows multimedia services such as calls and SMS to be delivered via an IP network.
Disable IMS Service notifications
To disable the notifications, go to Settings>Apps, tap the options (3 dots upper right), and select Show System Apps. Scroll down and select IMS Service, and turn off Notifications. Do the same for IMS Settings and IMS logger.
How do I fix “Unfortunately, IMS Service Has Stopped” ?
Quite recently, a lot of reports have been coming in of users who are experiencing the “IMS Service Has Stopped” message on their screens sometimes randomly and sometimes while trying to call or message someone.
See if the Error is caused by an Installed App
When you download the unauthorized apps and install them, there are however instances when this service will fail to work which is why you might see the error message “Unfortunately, IMS Service Has Stopped”.
You can try the following steps, runing your phone in Safe Mode, because only the pre-installed apps are allowed to run in this mode, all new install apps are prohibited to run.
- Press the power button and select “Switch OFF” option..
- Press and hold the Power key past the model name screen appearing on the screen.
- When the Samsung animation logo displays hold down the “Volume Down” button.
- Continue to hold the Volume down key until the device finishes restarting.
- When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
When an issue is occurring that is related to messages or apps then a very good place to start will be clearing your data cache. Sometimes the phone’s cache acquires a data packet that can cause unforeseen issues with other apps and clearing this cache often resolves a variety of error codes.
- From any Home screen, tap Apps.
- Tap Settings.
- Scroll to ‘APPLICATIONS,’ then tap Application manager.
- Swipe right to the ALL screen.
- Scroll to and tap Messages.
- Tap Clear cache.
- Tap Clear data, then OK.
- Press “Power” key to select the option and restart the device.
- Once the device is restarted, check to see if the issue persists.
Note: You must be very careful with this process because even a slight mistake during this can cause the phone software to get bricked permanently.
Checking for Software Updates
It is possible that the Android software or the Manufacturer’s UI on top of the operating system experienced some bug which was fixed in an update. Therefore, in this step, we will be checking for any software updates to the mobile. For that:
- Unlock the phone and open the settings.
- Scroll down to the bottom and tap on “About Phone“.
- Click on the “Software Updates” and select the “Check for Updates” option.
- If a new software update is available, click on the “Download Now” option that appears after the checking process has finished.
- After the phone finishes downloading the update, it will prompt you to confirm the installation of the update select “Yes” and the phone will now be restarted.
- The update will be installed and the phone will launch back into the normal mode, check to see if the issue still persists.
Hard Factory Reset
This final option is a last-resort that will restore your phone to its original condition when you first got it. This is by far the most serious of all solutions on this list as it will delete everything on your phone so we highly recommend you backup all of your data before doing so.
- Turn off the phone.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight “wipe data / factory reset”.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the phone.
Fix IMS Service Has Stopped On Samsung Galaxy Android Phone (video )
” how to fix unfortunately IMS service has stopped on Samsung Galaxy S8, Galaxy S7 edge, Galaxy S9, Note 4, Note 5, A1, J2, J3, J7/J7 prime or Any Samsung Phone/Table or all Android devices 2019-18. Here I am showing the best way to fix IMS service has stopped error using Samsung Galaxy J2 Lolipop 5.1 Android phone but, by following this video you can resolve the IMS service has stopped problem using Samsung Galaxy any devices with Android 4.0 KitKat, Android 5.0 Lilipop, Android 6.0 Marshmallow, Android 8.0 Oreo, Android 9.0 Pie, and later version. “
We had just told you what Causes the “IMS Service Has Stopped” Error Message? If the error somehow still manages to persist even after a hard factory reset then your issue will require professional assistance. We recommend you contact Samsung over the phone or email, or visit a local Samsung smartphone repair shop.
Thank you for reading and we hope you’ve received the help that you needed. Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone.